Hyperstate Technologies Private Limited ("We", "us", or "KappaX") is a company incorporated under the Companies Act, 2013, with its registered office at Fifth Floor, Office No 19, B Building, City Vista, Sr. No. 53/2A/1, Pune, Maharashtra, 411014, India.
This policy explains what cookies are, how we use them on kappax.io, and how you can control them.
What is a cookie?
A cookie is a small text file placed on your browser or device when you visit a website. Cookies let the site remember your preferences and understand how you use it.
How we obtain consent
If you are in the European Economic Area (EEA), United Kingdom, or Switzerland, we show a consent banner on your first visit. Non-essential cookies are not set until you choose Accept or selectively enable categories via Customize.
Visitors outside those regions receive all non-essential cookies by default (opt-out model). You can withdraw consent at any time. See "Managing your cookie preferences" in footer.
We also honour the Global Privacy Control (GPC) signal. If your browser sends GPC, we treat it as an opt-out from marketing and measurement cookies.
Cookies we use
Strictly necessary
Always active. The site cannot function without these.
| Cookie | Purpose | Expiry |
|---|---|---|
c15t | Remembers your cookie consent choices | 1 year |
theme | Remembers your light/dark theme preference | 1 year |
Measurement
Used to understand how visitors use KappaX so we can improve the product.
| Cookie | Service | Purpose | Expiry |
|---|---|---|---|
_ga | Google Analytics | Distinguishes unique visitors | 2 years |
_ga_* | Google Analytics | Maintains session state | 2 years |
_gid | Google Analytics | Groups visitor activity within a 24-hour window | 24 hours |
_clck | Microsoft Clarity | Identifies unique users for session replay and heatmaps | 1 year |
_clsk | Microsoft Clarity | Links pageviews within a single session | 1 day |
CLID | Microsoft Clarity | Browser-level identifier | 1 year |
MUID | Microsoft Clarity | Microsoft-wide browser identifier | 13 months |
Google Analytics runs in Advanced Consent Mode. The script always loads, but when measurement consent is denied it sends only cookieless, aggregated pings. No user-level cookies are written in that case.
Marketing
Used by Google Ads to measure campaign performance and show relevant ads.
| Cookie | Service | Purpose | Expiry |
|---|---|---|---|
_gcl_au | Google Ads | Conversion linker, attributes site visits to ad clicks | 3 months |
_gcl_aw | Google Ads | Stores the Google Click ID from an ad click | 90 days |
Functionality
Used by optional features that are not essential to the site.
| Cookie | Service | Purpose | Expiry |
|---|---|---|---|
plug session | DevRev | Maintains your in-page support chat session | Session |
Third-party cookies
Google Analytics, Microsoft Clarity, Google Ads, and DevRev may set additional cookies under their own domains. We do not control those cookies. See each provider's privacy policy for details:
What happens when you withdraw consent
When you revoke a cookie category through the preferences dialog:
- All cookies in that category are deleted immediately.
- For measurement and functionality, the page reloads to fully stop the running tracker or widget.
- For marketing, cookies are cleared without a reload. Google Ads consent is updated to "denied" in real time.
Managing your cookies
You can change your cookie preferences at any time by clicking "Manage Cookies" on our Cookie Policy page or in the site footer.
You can also block or delete cookies through your browser settings. Blocking all cookies (including strictly necessary ones) may prevent parts of the site from working correctly.
Changes to this policy
We may update this policy when the cookies we use change or for legal or regulatory reasons. The effective date at the top of this page will be updated accordingly.
Contact
If you have questions about our use of cookies, email us at legal@kappax.io.